CONTACT US
Get in touch
E-MAIL
divinefavorbodybar@gmail.com
PHONE
Tel: 816.813.5445
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Opening Hours
Mon - Fri: 10am - 8pm
Sat: 10 am - 4 pm
Sun: Closed
FAQ
1
Eligibility for Returns
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Products must be returned within 30 days of purchase.
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Items must be unused, unopened, and in their original packaging.
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Proof of purchase is required for all returns.
2
Payment & Shipping
Potential Service Interruptions
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Please be aware that delivery times may be affected by factors beyond our control such as weather conditions or carrier delays. We will notify you via email if there are any significant delays with your shipment.
Order Tracking Details
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Once your order has shipped, you will receive a confirmation email with tracking information. If you have any issues with your shipment, please contact us for assistance.
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Order Processing Times
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Orders are processed within 1-2 business days. Orders placed after 5 PM will be processed the next business day. Please note that we do not process orders on weekends or holidays.
Domestic Shipping Options
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We offer standard and expedited shipping options within the United States.
3
Non-Returnable Items/RefundsReturn Process
Non-Returnable Items
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Opened or used cosmetics cannot be returned due to hygiene reasons.
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Clearance items and gift cards are non-returnable.
Refunds
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Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7 business days to the original payment method.
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Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).
Return Process
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To initiate a return, please contact our customer service team at Divinefavorbodybar@gmail.com with your order details. Once approved, you will receive instructions on how to return your product.
4
Exchanges
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Exchanges are only available for defective or damaged items. If you need to exchange an item, please contact us at Divinefavorbodybar@gmail.com.